Services and pricing

Our standard rates for investigations, surveillance, tracing, background checks and more. All prices exclude GST.

Special offer for new clients

  • $445 + GST for up to 5 hours of general investigations, enquiries, surveillance, planning, and reporting
  • Up to 50km mileage

A great choice if you’re wanting us to briefly look into things so you can decide what to do next.

General investigations

  • $100 + GST per hour
  • $1.00 + GST per km

For all general enquiries. Let us know what we can solve for you.

Articles on general investigations.

Surveillance

  • Planning, reporting and surveillance
  • $100 per hour per agent (3hr minimum charge)
  • $1.00 per km

Whether you want someone followed or a premises watched, we can do it. We are also one of the only agencies in NZ to use surveillance motorcycles. This can be a great option in traffic where there is a high chance of losing someone.

More info on surveillance.

Finding someone in NZ

  • $70 basic check

If you need to trace or locate someone in NZ, including missing persons. We will search various private databases, public records, social media, and online. If we can’t find them with a basic check,  we can do a more comprehensive check which includes interviews and site visits. This would be charged at $100 per hour and $1.00 per km.

More info on tracing someone.

Peace of mind checks

  • From $445

Do you often wonder what your teenager or loved one is up to? We can discreetly find out for you. A night or two of surveillance can put your mind at ease, or identify risk areas.

Case study on a peace of mind check.

Cheating partner investigations

  • $100 per hour
  • $1.00 per km

For all infidelity or domestic matters. If you’re wondering whether your partner is being unfaithful, give us a call.

More info on infidelity investigations.

GPS tracking

  • From $50 per day
  • From $200 for placement

We have high quality devices (accuracy, attachment and battery life are key – these are vastly superior to cheap consumer ones on the market). If you need to track a person, vehicle or an asset, let us know.

More info on GPS tracking.

Background checks

  • $100 per hour
  • $1.00 per km

There are many reasons why you may need a background check including: pre-employment, dating etc. We can help.

Articles on background checks.

Asset searches

  • $70

We can find out property ownership and transfers, shareholdings and directorships past or present and bankruptcy or insolvency.

Articles on asset searches.

Document or process serving

  • $160 Auckland (up to 3 attempts)
  • Enquire for the rest of NZ

We can serve trespass notices, witness summons, court orders, divorce proceedings and more.

More info on document service.

Child support investigations

  • $100 per hour
  • $1.00 per km

If you need evidence to support or enforce child support payments, or have a custody case, get in touch.

Articles on child support and custody.

Commercial investigations

  • $100 per hour
  • $1.00 per km

We’ve done various cases for companies or organisations. From staff vetting, workplace theft, restraint of trade and more.

Articles on commercial investigations.

OSINT investigations

  • $100 per hour

OSINT (open-source intelligence) is a valuable tool in any investigation. From simple domestic investigations to complex commercial and organisational requirements, find out how we can use OSINT to assist you.

More info on OSINT investigations.

Pay for success only

  • Tell us what it’s worth to you

Like any other professional (e.g. lawyers etc.), private investigators will charge for any time spent on a case, regardless of the result. It has to be this way since we can’t guarantee the outcome of any case.

However, in some limited cases we’ll know pretty quickly whether we can solve it or not. In which case we’ll only charge you when we have the result (you set up a reward and we’ll claim it if successful).

More info on pay-for-success investigations.

Online services

In addition to the above services, we also have a few basic online searches we can do. These searches are done with various databases and online investigative tools.

  • $70 + GST
  • No find, no fee

We will conduct the search first. If a result is found we will send you an invoice for payment, and then send the result.

  • Find out who owns a particular residential property
  • Find out what residential properties a particular person owns
  • Find out what social media accounts someone has
  • Find out who a phone number belongs to
  • Find a residential address for someone (database only, not physically verified)
  • Asset search (property ownership, shareholdings and bankruptcy or insolvency)

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Make a general case enquiry

Let us know what you need to find out. This is not a confirmed booking. Once you send your enquiry we’ll contact you to discuss some options.

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Let’s Work Together!

Submit your query. We’ll come back quickly with some options and advice. Confidential, no obligation, completely free. You’ve nothing to lose and everything to gain. We’ve helped many others, let us help you.

Some other things we can do

Aside from the areas we specialise in above, we can also undertake investigations in other areas, including commercial or insurance cases. Get in touch if you require any of these services. If we can’t do it, we can refer you to someone who can.

  • Commercial, fraud and theft investigations
  • Security reviews, audits and property security
  • Loss prevention and staff training
  • CCTV, security cameras and systems
  • Cyber security and computer forensics
  • TSCM, de-bugging and counter surveillance
  • Mystery shopping and competitor analysis
  • Industrial espionage investigations
  • AML, KYC and CFT
  • Corruption, conflict of interest
  • Trademarks, intellectual property and copyright
  • Due diligence
  • Personal and executive close protection
  • Identity theft and scams
  • Police vetting and screening, criminal history checks
  • Staff issues
  • Drug testing
  • Debt collection
  • Evidence gathering and witness statements
  • Stolen property and asset recovery
  • Legal, litigation and defence support
  • Insurance investigations
  • Defamation and reputation management
  • Personal matters and investigations
  • Genealogy and family

View our blog

For free advice and case examples.

Check out our guides

For handy tips and how-to guides.

Contact

PO Box 48186
Blockhouse Bay
Auckland 0644

help@isolve.nz

09 391 1100

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Meet Kurt from iSolve

You bring the questions, Kurt will track down the answers.

Kurt from iSolve - Auckland Private Investigator

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